WEBSITE AND GENERAL PRIVACY POLICY

Effective Date: 01/01/2025

Introduction DME Health Solutions LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, products, and services.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

Scope

This Privacy Policy applies to:

• Users of our website, apps, and digital platforms.

• Customers who purchase or inquire about our products and services.

• Business partners, suppliers, and affiliates.

• Any individual who communicates with us.

Information We Collect

We may collect various types of personal information, including but not limited to:

• Identification Information: Name, address, phone number, email, date of birth.

• Medical and Health Information: Information related to the use of our medical products, insurance details, prescriptions (where applicable).

• Payment and Financial Information: Billing address, payment method details, transaction history.

• Technical and Usage Information: IP address, device details, browser type, and website usage analytics.

• Communication Records: Emails, chat logs, and feedback provided to customer support.

How We Use Your Information We use your personal information to:

• Provide, manage, and improve our products and services.

• Process transactions, fulfill orders, and provide customer support.

• Communicate updates, offers, and other relevant information.

• Comply with legal, regulatory, and contractual obligations.

• Prevent fraud, ensure security, and enforce our policies.

Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Third parties that assist in operations, such as payment processors, delivery services, and IT providers.

• Legal and Regulatory Authorities: When required to comply with applicable laws and regulations.

• Business Partners: Affiliates, suppliers, and healthcare providers in connection with your inquiries or transactions.

• Marketing and Advertising Partners: With your consent, for promotional activities.

Data Security & Retention

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse.

• We retain your data only as long as necessary to fulfill its intended purpose and comply with legal obligations.

• Secure encryption and access controls are in place to safeguard sensitive information.

Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: Request a copy of your data and correct inaccuracies.

• Deletion: Request the removal of your personal data where applicable.

• Opt-Out: Unsubscribe from marketing communications at any time.

• Restrict Processing: Limit how we use your personal data under certain circumstances.

• Data Portability: Obtain a copy of your data in a commonly used format.

To exercise your rights, please contact us at support@dmehs.com

Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You may manage cookie preferences through your browser settings.

Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or other appropriate channels.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

DME Health Solutions LLC
1000 N main st
Suite 217
Fuquay Varina NC 27526-2056
888-454-5526

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.